Privacy notice
The short version. We collect very little, we set no cookies, and we never sell or share your details for advertising.
Who we are
Crispberry (https://crispberry.co.uk) is operated by Fleeta Limited (trading as Crispberry), registered in England and Wales under company number 16675897, registered office 50 Princes Street, Ipswich IP1 1RJ, United Kingdom. Fleeta Limited is the data controller for the personal data described here and is registered with the Information Commissioner's Office, registration number ZC229278.
You can reach us about anything in this notice at hello@crispberry.co.uk.
What we collect, and why
When you join our email list
We collect your email address. We also note which page you signed up on, and, if you used a "tell me first" box on a product page, which product you were interested in. We record the date you asked to join, the date you confirmed, and which version of our sign-up wording you saw.
We use this to send you our newsletter and to let you know when our shop or a product you asked about becomes available. Our legal basis is your consent. We use double opt-in: you are only added after you click the link in our confirmation email. If you never click it, we delete the unconfirmed request within 30 days.
Every email has an unsubscribe link, and it works with one click. After you unsubscribe we keep your address on a suppression list, marked as unsubscribed, so that we do not email you again by mistake.
When you email us
We receive your email address and whatever you choose to tell us. We use it to reply. Our legal basis is our legitimate interest in answering people who contact us. We delete routine correspondence after 24 months.
When you visit the site
We set no cookies and use no advertising or tracking scripts.
We count visits in a way that does not identify anyone: for each page we store one number per day, and for each website that sends us visitors we store one number per day. We do not store your IP address, your browser details or any identifier alongside those numbers, so they are not personal data.
Like every web server, ours keeps a technical log of requests: IP address, date and time, the page requested, the referring page and the browser's user-agent string. We use these logs only to keep the site secure and working. Our legal basis is our legitimate interest in running a safe service. The logs are rotated daily and deleted after 14 days.
Who we share it with
We do not sell personal data and we do not share it for anyone else's marketing.
Our website and email list run on a dedicated server we rent from OVH, located in England. OVH hosts the machine and acts as our processor; it does not use the data for its own purposes. If we start using another service provider that handles personal data for us, for example an email delivery service, we will name it here before we do.
We may disclose information if the law requires it.
International transfers
The data described here is stored in the United Kingdom. We do not routinely transfer it abroad. If that changes, we will use a transfer mechanism recognised under UK data protection law and update this notice.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal data we hold about you;
- ask us to correct it if it is wrong;
- ask us to delete it;
- ask us to restrict or stop using it, including the right to object where we rely on legitimate interests;
- receive the data you gave us in a portable format;
- withdraw your consent at any time, which for the email list simply means unsubscribing.
Email hello@crispberry.co.uk and we will respond within one month. There is no charge.
If you are unhappy with how we have handled your data, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or by calling 0303 123 1113.
Children
This website is written for adults. We do not knowingly collect personal data from children under 13. If you believe a child has joined our email list, email us and we will remove them.
Changes to this notice
When our shop opens we will collect more information, such as delivery addresses and order details, and this notice will be updated before that happens. The date at the bottom of the page shows when it last changed.
Last updated 19 September 2026.